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Live offers free online property auction facilities to agents

Mon, 08 Mar 2010 00:00:00 GMT

OPA 365.com will allow Live clients to offer the service free of charge to sellers, who will benefit from their property having a stronger online presence, allowing them to reach a far greater audience of motivated buyers. However, the agent can still coordinate viewings and will still act as the agent for the seller and retain their brand identity.

Tim Price, group sales & marketing director at The Live Organisation said: “We hope the launch of this free facility will allow agents to entice sellers to advertise their property in the most beneficial way possible. It is completely free for sellers to list and sell property, OPA365 charge the buyer a modest fee.

“Our message to our clients is simple, rather than lose your motivated seller to an auction house or another agent, offer them the option to add it into the OPA 365.com auction. The agent and seller have peace of mind knowing that exchange of contracts takes place immediately, a deposit is taken and completion occurs within 28 days. Once the completion has taken place the agent receives two fees; their full fee from the seller and an additional fee from OPA 365.”

Nick Statman, Director of Opanet Limited the Company behind Opa 365, said: “We are delighted to help Live enhance their offering to using online property auctions.
“After being constantly approached by motivated investors looking for BMV (Below Market Value) property. I decided what was needed was a portal for motivated buyers and sellers to meet, and with the added benefit of an auction process to facilitate the transaction. This way is the fairest way to establish a final sales price, you simply set the guide price and let the interest generated find the correct selling price.”

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For more press information, please contact Stephen or Deveta at srf on 01256 701010, or email Deveta@communicationmatters.co.uk

Notes to editor:

The Live Organisation

The Live Organisation is the UK’s leading provider of residential conveyancing and, with one of the largest call centre operations within the market, employs 50 people to look after the 50,000 transactions it handles annually. As the market leader in supplying estate agency support services, The Live Organisation provides a range of facilities from conveyancing through to arranging gas and electricity suppliers to searches and surveys.

The Property Professional Show

Mon, 01 Feb 2010 00:00:00 GMT

17th - 18th May 2010

- The ICC, Birmingham -

The Property Professional Show 2010, organised by Taybroke Events is the largest event of its kind.

Anticipating over 8,000 visitors across two packed days, this event is a must for all residential and commercial property agents, Domestic and Commercial Energy assessors and all other property related professionals.

We look forward to seeing you there.

http://www.propertyproshow.co.uk/

Live Enhances Services With SiteMaker

Wed, 06 Jan 2010 00:00:00 GMT

The Live Organisation, the UK’s leading provider of residential conveyancing, has expanded their services by launching Live Sitemaker, software which allows agents to create individual websites for their properties.

The Live Organisation is working with leading property website manufacturers, estatecreate, to provide a service which helps Live’s portfolio of agents stand out from their competitors and provide better customer service.

Tim Price, group sales & marketing director at The Live Organisation said: “We are constantly looking for ways to give clients the tools to sell properties to customers in the most efficient and user friendly way. Sitemaker provides a contemporary and comprehensive marketing tool which goes well beyond a simple listing.”

“Winning instructions is the life blood of any agent and Sitemaker allows Live agents the opportunity to enhance their portfolio of marketing services, especially for middle and up market properties. And it is exactly this type of sophisticated improvement which can help agents win more business.”

The Live Sitemaker software allows clients to create an individual website for each property and a personal domain name. The format is easy to read and understand, allowing customers to view the property information with no confusion. Clients have more online space to include information about the local area, schools and contact details, as well as substantial room for photographs.

The easy to use software only takes minutes to create and publish websites. Clients can share the personal property websites through social networks and get more leads from other agents. The personal domain name is more memorable, making it more effective for advertising purposes. The websites can be branded for users, making them more visually appealing. There is no duplicated entries as the software auto-populates the sites for you.

Tim Price added: “Individual property websites are innovative and functional.

We offer estate agents the easiest and most cost effective way to create standalone websites for individual properties. The sites have their own web address and unlimited pages to showcase photos, floorplans, 360 tours and walk throughs.

You can see examples on our site www.live-sitemaker.com.

A 30 day free trial is currently being offered to all Live clients”.

Homesale Network Conference Manchester 2009

Thu, 03 Dec 2009 00:00:00 GMT

Live attended the 16^th annual Homesale Network Conference held at the Hilton Manchester 3^rd December.

Tim Price Group Sales & Marketing Director commended; “Live has been grateful to be involved with Homesale Network agents over many years and this year’s conference event did not disappoint.

The prestigious Homesale Network Conveyancing award for 2009 was presented at the awards dinner to Peter Coles from Romans.
Live additionally sponsored the ‘Negotiator of The Year’ award, which was gracefully received during the day by Paul Callaway of Homes Partnership.

Our congratulations to worthy winners and additionally to Hilbery Chaplin who received the coveted Cartus Cup."

Negotiator of The Year Award 2009 - Winner Paul Callaway

Left to Right - Richard Tucker (Managing Director HSN), Tim Price (Sales & Marketing Director LIVE), Paul Callaway (Homes Partnership)

HSN Conveyancing Award 2009 - Winner Romans

Left to Right - Amanda Stretton, Ben Carroll (Managing Director LIVE), Peter Coles (Managing Director Romans), Richard Tucker (Managing Director HSN)

Live Prepares Clients For Search Price Increase

Tue, 01 Dec 2009 00:00:00 GMT

Live prepares clients for Personal Search fee rises

The Live Organisation, the UK’s leading provider of Home Information Packs, is preparing clients in advance of a new central government fee which will rise from £11.00 to £22.00 for personal search of the local land charges register, from 01 January 2010.

The fee change was decided by the Joint Ministry of Justice and Department for Communities following the local government consultation on local authority property search services.

Ben Carroll, Managing Director at The Live Organisation said: “This fee rise is beyond our control, however Live is working with the search providers to minimise the impact of the change and we plan to retain existing price arrangements for our agent clients.”

Tim Price, Group Sales & Marketing Director commented: “Live hopes that our decision not to pass on this fee increase to our clients will assist agents in terms of their pricing strategies for the new year and enable them to retain a competitive advantage on valuation appointments. Whilst the future of HIPs is uncertain, whilst they are here we will do everything to ensure we deliver a quality service to our clients.”

A REPORT WITH USEFUL INFORMATION FOR YOUR CLIENTS & SUSTAINABLE INCOME STREAMS FOR YOU

Thu, 29 Oct 2009 00:00:00 GMT

The Live Organisation, the UK’s leading provider of property services for estate agents, has secured an exclusive market introduction for the launch of a new product the ‘Home Property Report’.

Live agents have the opportunity to gain a marketing edge and benefit from an additional or potentially a replacement income stream for Home Information Packs.

The report also allows the agents to provide valuable data to their purchasers about the property. By helping the consumer to become better informed the agents can make a positive move to providing beneficial information wrapped in a professional report to their clients.With the market uncertainty surrounding HIPs, the timing of the development and delivery of the fully automated Home Property Report could not be more appropriate.

Summary of Contents:
1. Arial Photography & Mapping of the property
2. Key data on the local area, such as schools and local amenities including distances to the key local services additionally presented in map format
3. Valuable comparable data for mortgage valuation
4. Energy Performance Certificate
5. Unique Insurance offers for prospective purchasers

Tim Price, Group Sales & Marketing Director at The Live Organisation, commented:

‘’In the ever competitive market for winning instructions the Home Property Report (HPR) can enhance the listing proposition to vendors, also setting the tone for a thorough and professional relationship while benefitting from something all home owners will buy during the transaction in the form of the insurance products.’’

The majority of agents add a small margin to the cost of each HIP and those that want to protect this income stream regardless of the future of the HIP will also be able to do by offering the HPR.

Live and its partners in the HPR are continuing to develop the content, the focus has and will be providing useful up front data that the public really need when buying whilst ensuring it is cost effective, assists the selling process and provides the agents with a transparent means of generating income.’’

CURRENT EDITION OF LIVEWIRE

Thu, 10 Sep 2009 00:00:00 GMT

Click the Image to open. (Opens in a new window)

LIVE ANNOUNCES SUCCESSFUL CALL CENTRE TRANSITION

Thu, 10 Sep 2009 00:00:00 GMT

The Live Organisation, the UK’s leading provider of residential conveyancing, has announced a highly successful call centre transition from Camberley to new state-of-the-art offices in Leeds for both staff and operational efficiency.

The project was completed on time, in line with the initial plan and without interruption to clients or degradation of results.

Live employed a professional, structured and phased approach to ensure work only moved when the new teams were trained and able to match previous performance.

The Live Organisation has already improved on past performance with conversion rates now higher than previously in Camberley and this is expected to continue in the future.

Ben Carroll, managing director at The Live Organisation, said: “I am delighted the significant investment we have made in Live’s infrastructure is already resulting in our clients commenting on improved service delivery.

“The launch of our new IT system in the latter part of 2009 will build on this further and compliment recent enhancements to the Live portfolio of products.

“Additionally we have already had over 300 applications for the new job roles in Leeds, which is a testament to the attractiveness of the Live brand and the high quality of the Leeds labour market.

“With a talented management team in place, we have strong foundations on which to expand the business, further developing a first class service as the market continues to improve.”

For more press information, please contact Stephen or Jenny at srf on 01256 701010, or email jenny@communicationmatters.co.uk

Notes to editor:

The Live Organisation

LIVE OFFERS VIRGIN MEDIA OPPORTUNITY TO AGENTS

Tue, 30 Jun 2009 00:00:00 GMT

LIVE OFFERS VIRGIN MEDIA OPPORTUNITY TO AGENTS

Estate agents are now able to offer the UK’s fastest broadband, TV and phone packages to homebuyers thanks to a partnership between The Live Organisation and Virgin Media.

Agents can offer ultrafast broadband speeds of 10Mb, 20Mb and 50Mb, the UK’s leading on demand TV service, including BBC iPlayer and ITV Player, and a compelling line up of TV channels and phone packages from Virgin Media.

Tim Price, Group Sales & Marketing Director at The Live Organisation explains: ”Agents are looking for new revenue earning opportunities so we’ve been working with Virgin Media to develop a great offer from one of the UK’s leading brands.”

The Live Organisation has always concentrated on providing solutions for estate agents which provide a revenue stream. By working with Virgin Media, Live clients will be able to add yet another benefit to their own offering and so increase client satisfaction.

Ian Driver, head of sales at Virgin Media, said: “We’re really excited to be embarking on this partnership with The Live Organisation and bringing our range of services to new customers. Setting up home is a great time to think about your communications and entertainment needs and agents can take the time to explain all the benefits of Virgin Media to homebuyers.”

Tim Price adds: “Existing Live clients will be delighted to have Virgin Media to add to their portfolio of services. Live was the first conveyancer to offer utilities as an additional revenue generator and this latest arrangement demonstrates our ability to deliver the best earning opportunities for estate agents.”

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Press enquiries: contact Stephen or Jenny on 01256 701010 or email Jenny@communicationmatters.co.uk

The Live Organisation is the UK’s leading provider of residential conveyancing and, with one of the largest call centre operations within the market. As the market leader in supplying estate agency support services, The Live Organisation provides a range of facilities from conveyancing through to arranging gas and electricity suppliers to searches and surveys.

LIVE SETS THE STANDARD FOR PIQ DELIVERY

Fri, 24 Apr 2009 00:00:00 GMT

The Live Organisation has set the standard for speed and efficiency with Property Information Questionnaires. By analysing the returned questionnaires from all their clients since the launch of the PIQ on 06 April 2009, the market leading HIP provider has shown that an amazing 90% of all their client questionnaires are returned with 48 hours.

Tim Price, sales and marketing director at The Live Organisation, explains, “We have taken a pro-active approach to the introduction of the PIQ. As well as chasing the sellers, we are, in every conversation, encouraging them to provide the verbal answers to us there and then in order that we can complete the PIQ on their behalf in that same call.
And it is working! Our analysis shows that we get 80% returned with 1.6 days and 70% with 1.3 days.”
Live also uses an Intelligent Form which shows additional questions only as required based upon previous answers and then saves the answers directly into Live’s case management database.

Price adds, “Obviously our online form is assisting our clients and their clients, avoiding the need to rely on the post. We are delighted that our technology has been adopted so quickly by the market, especially as this in turn allows our agents to start marketing much sooner.”

AGENT-FRIENDLY SOLUTION FOR PIQS

Thu, 19 Mar 2009 00:00:00 GMT

Marketing leading, HIP provider, The Live Organisation has revealed an easy and effective solution to help agents cope with legislative changes that come in on April 6.

These changes include a Property Information Questionnaire (PIQ), which will have to be completed by the vendor and in the HIP before agents can start marketing the property.

Tim Price, Sales and marketing director at The Live Organisation said, “We know agents have been told that they must not help the vendor fill in the PIQ for fear of risking a breach under the Property Misdescriptions Act. So we will send out the PIQ to sellers as soon as the agent instructs the HIP.”

Live is offering agents the opportunity to encourage vendors to use a link to an online PIQ that can be completed online, to avoid postal delays. The form is called an Intelligent Form because it is dynamic showing additional questions only as required based upon previous answers and the answers are saved directly into Live’s case management database.

Price added: Live will also chase vendors to obtain a completed PIQ. “Our current thinking is that this will be done from Day 3 onwards, and every 24 or 48 hours after, until the PIQ is returned to us. During every conversation with the vendor we will encourage them to provide the verbal answers to us there and then in order that we can complete the PIQ on their behalf in that same call.”

The Live system will also be able to advise agents once all the necessary documents, including the EPC as well as PIQ, have been obtained and therefore when marketing activity can start.

LIVE DEMONSTRATES FUTURE COMMITMENT

Fri, 06 Feb 2009 00:00:00 GMT

The Live Organisation, leading HIP and conveyancing provider for the estate agent market, has announced the appointment of Tim Price as Group Sales and Marketing Director. This new role sees Tim Price return to his former employer where he helped make Live the market leader in HIPs.

David Thorpe, Chief Executive Officer of First Title plc, explains, “Tim played a pivotal part in creating Live’s status as the favourite choice of estate agents for conveyancing and HIPs so he is an obvious choice to lead the next phase of Live’s evolution in this challenging market. His reputation amongst estate agents is that of a realistic and energetic individual who gets better results for his clients.”

Tim will officially start his new job on Monday 09 February but is already working on a new strategy which will include a major refresh of the Live portfolio for estate agents.

Tim adds, “It is a privilege to be working back at Live again and, as this is a company which has always had a client-serving ethos, I am keen to ensure we continue to supply what the market needs- whether now in difficult economic conditions or in the good times which will return to the property market. I am already in the process of gathering information from a cross section of Live clients to help me define the appropriate proposition. With the ongoing commitment of the First Title Group I am excited about further developing Live’s product range and offering industry leading additional revenue solutions to the estate agent.”

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Notes to editor:
Live has developed sound, structured and profitable relationships with many of the UK's leading agents. They are part of First Title, a dynamic group of companies that have been serving the property sector throughout the UK and Europe for over two decades.

Being a wholly owned subsidiary of the $9Bn First American Corporation, they not only have the backing of the world's largest title insurer and property related services provider, but over a century of experience in property solutions.